Return Policy Return Policy

  • You may return any eligible product you have ordered from within 14 days from receipt of delivery of merchandise. Eligible products for return will be indicated on the product page.
  • Not all products are eligible for returns. In order to maintain our deep discounts, many items are “Final Sale.” Please make sure to note if your item is eligible for return prior to purchasing it.
  • Items that are not eligible for returns are clearly marked as “Final Sale” on the Product page for that Product, when you place it in your Shopping Cart, and when you are asked to Confirm Your Order.
  • If your item is returnable, please note: Items arriving after the 14 day return policy will not be accepted and will be returned to sender.
  • The Customer Care team must receive and approve your return request. Once your request is received and approved, we will issue a return authorization number and a UPS packing label for you to use. IMPORTANT: Please note that any items returned without an authorization number will not be processed.
    Note: We will provide special return instructions for furniture and other items shipped via a delivery service.
  • We are unable to accept returns of goods that are not in their original packaging.
  • Refunds or Credits will be processed after the goods have been received.
  • We aim to process all returned goods within one (1) week of receipt. The return address is:, 910 Currie Street Fort Worth, Texas 76107
    Attn: Customer Service. Our phone number is: 817-332-4700.
  • In the unlikely event that your order arrives damaged, please email with a photo image of the damage, if possible. You need to inform of any damaged items in your shipment within 48 hours of receiving your order.
  • If you believe you received an item in error or a defective item, please contact so that we can assist you. A photo image is helpful to speed up any claims. Make sure to keep all original packaging, and please note that all returns must occur within 14 days of delivery.
  • Items marked Final Sale cannot be returned.
  • All CLEARANCE items are sold as is. No returns, refunds or exchanges will be issued.
  • All returns are subject to the discretion of